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All the information you need about the reopening of 1st Jackpot Casino Tunica. We will continue to add information as it becomes available, please check back often. Modern round poker table.
statement by maureen wasloski, vice president & general manager, on the reopening of 1st jackpot casino tunica
While the amenities our customers have come to know and love may be somewhat limited for the time being, the ability to safely welcome back our team members and guests remains our top priority. With this in mind, we have been working closely with the Mississippi Gaming Commission, state and local leaders, and public health officials to finalize comprehensive Phase I reopening protocols and new health and safety precautions. Our returning team members will be trained on these procedures and our guests will see reminder signage about them throughout the property. These new protocols include, but are not limited to, the following:
Social Distancing
- We have limited the gaming floor capacity to no more than 75% of our maximum occupancy.
- The installation of floor decals and signage to strictly enforce social distancing guidelines in areas where lines typically form.
- All slot machines and table games are now open!
- Live music, entertainment, convention, and banquet services will remain suspended.
- There will be no large drawings, tournaments, or special events.
- The Silo Eatery is open daily.
- Katt's Kitchen and The Barn Prime are closed.
- The Bar Stage will remain closed.
- Valet is closed.
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Health & Safety
- Team members and vendors are required to wear masks and undergo a health screening each day, including temperature checks, prior to their shift.
- Based on the ruling by Mississippi Gaming Commission, and in order to help reduce the spread of COVID – 19, all Mississippi casinos will be requiring all persons in public areas to wear a mask covering the face and nose. Patrons may remove masks temporarily while eating, drinking, or smoking or when asked by casino staff for identification. Guests not adhering to these requirements will be advised of the requirements and warned that if they continue to disregard they will be asked to leave the property.
- Guests must respond to health screening prior to entry.
- Slot machines and table games are thoroughly and regularly cleaned throughout the day.
- Sanitizer stations have been installed and are readily available throughout the facility.
- Casino Hours: 8 a.m. – 3 a.m. Monday through Thursday and 24/7 every weekend with opening Friday at 8 a.m. – Monday at 3 a.m. (Sunday Night/Monday morning).
We are grateful for the overwhelming support, patience, and understanding from our customers and employees through these unprecedented times.
Ways to receive a Win/Loss statement regarding your tracked play at 1st Jackpot Casino Tunica.
1. Sign in to your mychoice® account online.
2. In person at the Cashier/Player Services.
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3. Download the form below, complete and notarize, then mail to the address on the form.
Notary not required if form is requested or presented in person, or if it is downloaded from mychoice.com.
Please allow 2-4 weeks for request processing. If you have any questions regarding the Win/Loss Statement, please contact us at 866-422-5597.